RETURN AND REFUNDS POLICY

RETURN & REFUND POLICY

  • 100% Purchase Protection.
  • Genuine Products
  • Secure Payment Gateway.
  • Easy Returns and Replacements for Items purchased from ISLARRAH.COM

5 Days Replacement (Ride-on toys)

  • Battery Operated Ride ons – This Category of toys are eligible for free Replacement, within 5 days of delivery, in an unlikely event of Damaged, Defective or Different/Wrong item delivered to you.

Items are replaceable if you’ve received them in a condition that is:

Partially or Fully Damaged.

How can if missing product accessories:

  • If the product accessories missing like, charger, remote, & other item then inform to our team within 2 days, we will be ship item to you.

Items are full refundable or replaceable if you have received them in a condition that is:

  • Physically Damaged condition. 

How to request for refund:

You can also Write to us at islarrah.com@gmail.com or Whatsapp/Call 9900956286 for Returns / Refunds.

  • Note: Kindly capture a video of Unboxing the product as a proof for damages from our end.
  • Product damages from us or Transport services will be validated upon the Unboxing Video captured at your end.
  • There would be a seal on the Product, which proves authenticity of the product from ISAKAA.